Thank you 3G Vision for 3G Business CRM, your service and software is second to none! I have automated my letters, emails, SMS and workflow, operating my business is now a breeze. I have never seen so many innovative features in a single software package. I especially like the fact that now I run my business on ONE single application, you have saved me time, money and resources.... The service provided when setting up the system was fantastic, all my questions answered and the system was tailored to my business. I can't rave about 3G Vision enough. Thank you!
Owner - Kid Nation
Contact Management Video
The 3GB Contact Manager is an integral component of the 3GB system, which is fully integrated into all other modules, enabling LIVE management of messaging, calendar, documents actions and workflow processes. It has been designed to accommodate both Business to Consumer (B2C) and Business to Business (B2B).
With a large number of features the contact manager enables you to keep a log of everything that happens with the customer file:
- Contact tool enabling to type in case notes and discussions with the customer
- Active comments which is like a task reminder
- Add or edit multiple contacts within a B2B account
- Add multiple contacts for a single purchase like husband and wife
- Various search tools
- Fully integrated messaging engine directly within customer file
- Log of every view of the customer file
- Log of Docs, letters, invoices, Emails, Fax's, SMS's Generated, Received and Sent
- Log of status changes, imported cases, imported leads
- Log of case creation date
- Basically every event is logged and who initiated it
- Plus much, much more...
This video is a high level view of the 3GB Contact Management system and its features, advantages and differentiators.
