3G Case Management & CRM System

3G Case Management & CRM System provides a complete automated environment to manage organisational business and workflow processes to assist case managers and customer service managers.

3G Case Management and CRM System is a customisable business system enabling you to electronically generate, manage and store faxes, emails, SMS, quotes, letters, documents, brochures, customer data, pictures, product data, calendar items, actions, tasks, activities, appointments, sales data, financials with a complete case history.

Combined with sales automation, workflow management and the messaging engine, 3G Case Management will enable you to increase productivity, reduce costs and maximise profits.

The 3G Case Management System is a customisable and automated On-Site system which provides users numerous business automation capabilities which do away with and eliminate mundane repetitive tasks.

Who needs 3G Case Management & CRM?

With most businesses constantly expanding, evolving from local to national or store front to online, the need to serve large volume of customers in a simple co-ordinated way is one of today's main business challenges. 3G Case Management was designed radically different from all other software applications. From its unique function based messaging to its simple configurable Business Automation system you will discover the true power of what can be achieved when you bring together all front end systems and information into a SINGLE TECHNOLOGY PLATFORM.

If you've ever wondered why can't I get our system to do this or that, but didn't want to use complex integration or expensive software, 3G Case Management will be the perfect choice for you. Bringing all your front end systems into ONE Case Management, CRM, Unified Messaging, Contact Management, Workflow Management, Sales Force Automation, Documentation Management....System, will enable you to get the MOST out of your organisation.

The 3G Case Management Advantage

• Case Management with CRM
• Calender, Actions, Tasks, Activities, Appointments
• Contact Management
• Business Automation
• Workflow Management
• 3G Messaging Engine (Email, Fax, SMS & VMS)
• 3G Messaging Clients (Email, Fax, SMS)
• e-Docs (Doc Manager)
• Product / Service Manager
• 3G Doc Editor
• Quotes and Invoices
• Event Mgr
• Import & Export Tools
• Notes and History
• Knowledge Management

That can be configured and customised by virtually any member of your organisation.

Enquire today and we will work with you to demonstrate the benefits that 3G Case Management system will bring to your organisation.