Thank you 3G Vision for 3G Business CRM, your service and software is second to none! I have automated my letters, emails, SMS and workflow, operating my business is now a breeze. I have never seen so many innovative features in a single software package. I especially like the fact that now I run my business on ONE single application, you have saved me time, money and resources.... The service provided when setting up the system was fantastic, all my questions answered and the system was tailored to my business. I can't rave about 3G Vision enough. Thank you!
Owner - Kid Nation
3GB Unified Messaging
1 System for FAX, EMAIL, SMS, VMS & Phone
The 3GB CRM Messaging Engine is a unique messaging platform that provides you both Function/Department based messaging and Data Base Integrated Unified Messaging. In a nutshell it is one single platform for email, fax, SMS, and VMS with mail merge like features.
Function and Department based messaging
With Function and Department based messaging, the customer management software sends and receives messages based upon a department or function (Not the user's email address) and directly received or sent within the customers database file. Upon received messages the case owner, the department/function members are all notified. (You can run your entire company with 1 single email address and let the Messaging Engine take care of the rest.)
Database Integrated Unified Messaging
Database Integrated Unified Messaging, means all messages sent and received will be automatically stored in the customers database file and managed by the 3GB Unified Messaging System. (i.e. Email, Fax, SMS & VMS) This enables everybody within the 3G Business to view the ENTIRE correspondence within the customer file. (Based on Permission Rights)
| 3G Unified Messaging - Database Integrated Unified Messaging | |
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X-Box - Centralise and manage un-allocated FES and voice mail messages |
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Active Message Control - Control actions and work items (never forget another action) |
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Single Platform - View, Edit, Create, Send & Receive FES messages with the 3G Messaging Clients |
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Auto Attach - All FES messages received and sent are auto attached to the customer file. |
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Messaging Templates - Mail merge type templates for Fax, Email, SMS, Letters & Quotes |
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Company Search - Search ALL actions, tasks, sent and received FESQL to and from your company |
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360° Messaging - Access all sent and received FESQL from anyone to anyone |
| * FESQL = Fax, Email, SMS, Quotes and Letters | |
